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Curators Of Cutting-Edge Technolgoy Solutions

Our people and the services we provide define our firm. We take pride in delivering a first-class client experience.

The Electronics Professionals Difference

DIY Support App

The quick help you need is just a tap away with our DIY support app that covers tips and tricks for basic technology hiccups.

Annual Tech Reviews
We audit and maintain your technology through an annual on-site check up to proactively resolve issues and ensure a reliable system.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Annual System Updates
Rest assured that the performance, stability and efficiency of your system is always up to date and void of potential security flaws.

Preventative System Monitoring
Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

24/7 Support
Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

Our Support Memberships

*Our Hours of operation are Monday-Friday 7 AM - 5 PM Exluding National holidays

RECOMMENDED

Non-Member

$0
per month

As a Non-Member get access to our Support Team 24/7 at standard billable rates.

Access to 24/7 Support
Daytime Remote Support  i
After Hours* Remote Support  i
Daytime On-Site Support  i
After Hours* On-Site Support  i

Basic

$49
per month

Only need the essentials? Our Basic membership offers 24/7 support with our DIY Support App! Perfect for just the necessities for every family's needs!

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
Avidia DIY Support App

Plus

$149
per month

Always like to be a head of the game? Become a Plus Member and enjoy priority service.

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
Avidia DIY Support App
Annual Tech Reviews
Same or Next Day Priority Scheduling

Premium

$249
per month

Never call Comcast again with our Premium Membership that includes Comcast Assistance.

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
Avidia DIY Support App
Annual Tech Reviews
Annual System Updates
Same or Next Day Priority Scheduling
Comcast Assistance
Preventative System Monitoring

*Custom Programs Available For All Systems

-Program details are subject to terms and conditions outlined in the official contract. 

-Support Plans require an annual commitment. Annual Proactive maintenance visit included in concierge plan. 

Prior to Basic/Preferred plan renewal, maintenance visit required for system health check.

Contact your representative for more information

We’re Here for You Even After the Install

Your electronic systems are a significant investment, much like your home or car, which require regular maintenance to ensure optimal perform. Routine upkeep helps identify potential issues early, preventing costly repairs and unexpected breakdowns while extending the lifespan of your equipment. By addressing problems like outdated firmware, failing components, or unreliable connections, you can avoid downtime and enjoy a seamless experience without the stress of malfunctioning systems.

Many home systems, such as alarms, security cameras, and Wi-Fi networks, can develop issues over time. For example, cameras may lose clarity, alarms may develop faults, or outdated Wi-Fi may fail to support newer devices. In addition, new technology, such as upgraded sound formats or higher video resolutions, may be available to enhance your home theater experience. Your busy schedule may make it inconvenient for you to call us. Regularly scheduled maintenance ensures your systems stay current and continue to deliver the high-quality performance you expect.

Our Preventative Maintenance Program (PMP) remotely proactively monitors your systems, ensuring they are always up-to-date and functioning at their best. With remote monitoring and expert support, we detect and address potential problems before you know they’ve impacted your system. This program reduces the risk of failure, enhances performance, and provides peace of mind, knowing that your equipment is always ready for use when it counts. With regularly scheduled check-ups and 24/7 support, your systems will continue to deliver top-tier performance for years to come.

    Contact Support

    Feel free to reach out to us with any questions or inquiries.

    Text/SMS Support

    (337) 268-9753

    Email Support

    Phone Support

    (337) 268-9753
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    1817 BERTRAND DR. UNIT F
    LAFAYETTE, LA 70506
    (337) 268-9753

    • CEDIA Member
    • Acadiana Home Builders Association
    • National Association of Home Builders Member

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