Curators Of Cutting-Edge Technolgoy Solutions

Our people and the services we provide define our firm. We take pride in delivering a first-class client experience.

The Electronics Professionals Difference

DIY Support App

The quick help you need is just a tap away with our DIY support app that covers tips and tricks for basic technology hiccups.

Annual Tech Reviews
We audit and maintain your technology through an annual on-site check up to proactively resolve issues and ensure a reliable system.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Annual System Updates
Rest assured that the performance, stability and efficiency of your system is always up to date and void of potential security flaws.

Preventative System Monitoring
Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

24/7 Support
Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

Our Support Memberships

*Our Hours of operation are Monday-Friday 7 AM - 5 PM Exluding National holidays

RECOMMENDED

Non-Member

$0
per month

As a Non-Member get access to our Support Team 24/7 at standard billable rates.

Access to 24/7 Support
Daytime Remote Support  i
After Hours* Remote Support  i
Daytime On-Site Support  i
After Hours* On-Site Support  i

Basic

$49
per month

Only need the essentials? Our Basic membership offers 24/7 support with our DIY Support App! Perfect for just the necessities for every family's needs!

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
Avidia DIY Support App

Plus

$149
per month

Always like to be a head of the game? Become a Plus Member and enjoy priority service.

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
Avidia DIY Support App
Annual Tech Reviews
Same or Next Day Priority Scheduling

Premium

$249
per month

Never call Comcast again with our Premium Membership that includes Comcast Assistance.

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
Avidia DIY Support App
Annual Tech Reviews
Annual System Updates
Same or Next Day Priority Scheduling
Comcast Assistance
Preventative System Monitoring

EP HAS YOU COVERED 24/7

With the Electronics Professionals' Preventative Maintenance Program, if it fails, it’s our problem, not yours.

*Project Protection Upgrade (Requires PMP Plan)

With PMP plan, we will replair or replace it.

  • 2 year extended warranty coverage on all gear under contract for 12% of purchase price
  • 3 year extended warranty coverage on all gear under contract for 15% of purchase price
  • 5 year extended warranty coverage on all gear under contract for 20% of purchase price

Preventative Maintenance Program requires complete surge protection package for both low voltage and high voltage sides of all equipment. Damage caused by acts of God not covered.

* Acts of God such as Lightning, Tornado, Hurricanes, Floods, etc. not covered. System mostly includes Low & High Voltage Protection Packages.

    Contact Support

    Feel free to reach out to us with any questions or inquiries.

    Text/SMS Support

    (337) 268-9753

    Email Support

    Phone Support

    (337) 268-9753
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    1817 BERTRAND DR. UNIT F
    LAFAYETTE, LA 70506
    (337) 268-9753

    • CEDIA Member
    • Acadiana Home Builders Association
    • National Association of Home Builders Member

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