Curators Of Cutting-Edge Technolgoy Solutions
The Electronics Professionals Difference
The quick help you need is just a tap away with our DIY support app that covers tips and tricks for basic technology hiccups.
Our Support Memberships
RECOMMENDED
Non-Member
As a Non-Member get access to our Support Team 24/7 at standard billable rates.
Access to 24/7 Support
Daytime Remote Support i
After Hours* Remote Support i
Daytime On-Site Support i
After Hours* On-Site Support i
Basic
Only need the essentials? Our Basic membership offers 24/7 support with our DIY Support App! Perfect for just the necessities for every family's needs!
Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support i
After Hours* On-Site Support i
Avidia DIY Support App
Plus
Always like to be a head of the game? Become a Plus Member and enjoy priority service.
Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support i
After Hours* On-Site Support i
Avidia DIY Support App
Annual Tech Reviews
Same or Next Day Priority Scheduling
Premium
Never call Comcast again with our Premium Membership that includes Comcast Assistance.
Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support i
After Hours* On-Site Support i
Avidia DIY Support App
Annual Tech Reviews
Annual System Updates
Same or Next Day Priority Scheduling
Comcast Assistance
Preventative System Monitoring

*Custom Programs Available For All Systems
-Program details are subject to terms and conditions outlined in the official contract.
-Support Plans require an annual commitment. Annual Proactive maintenance visit included in concierge plan.
Prior to Basic/Preferred plan renewal, maintenance visit required for system health check.
Contact your representative for more information
We’re Here for You Even After the Install
Your electronic systems are a significant investment, much like your home or car, which require regular maintenance to ensure optimal perform. Routine upkeep helps identify potential issues early, preventing costly repairs and unexpected breakdowns while extending the lifespan of your equipment. By addressing problems like outdated firmware, failing components, or unreliable connections, you can avoid downtime and enjoy a seamless experience without the stress of malfunctioning systems.
Many home systems, such as alarms, security cameras, and Wi-Fi networks, can develop issues over time. For example, cameras may lose clarity, alarms may develop faults, or outdated Wi-Fi may fail to support newer devices. In addition, new technology, such as upgraded sound formats or higher video resolutions, may be available to enhance your home theater experience. Your busy schedule may make it inconvenient for you to call us. Regularly scheduled maintenance ensures your systems stay current and continue to deliver the high-quality performance you expect.
Our Preventative Maintenance Program (PMP) remotely proactively monitors your systems, ensuring they are always up-to-date and functioning at their best. With remote monitoring and expert support, we detect and address potential problems before you know they’ve impacted your system. This program reduces the risk of failure, enhances performance, and provides peace of mind, knowing that your equipment is always ready for use when it counts. With regularly scheduled check-ups and 24/7 support, your systems will continue to deliver top-tier performance for years to come.